WELCOME TO HAGOO.COM.VN

This is the online fashion retail website Hagoo.com.vn of HAGOO

After accessing the website Hagoo.com.vn for reference or shopping, you have agreed to comply with and be bound by the regulations of Hagoo.com.vn. Please review the regulations carefully and cooperate with us to build Hagoo.com.vn to be more friendly and serve your own needs better. In addition, if you have any questions about the above agreements, please call us via hotline: 09688.777.43

Please check back regularly to update our changes.

1. Website Usage Guide

We grant you a license to use the website for shopping within the framework of the Terms and Conditions of Use set out.

It is strictly forbidden to use any part of this website for commercial purposes or on behalf of any third party without our written permission. If you violate any of these, we will cancel your license without prior notice.

This website is only for providing product information, we are not the manufacturer, so the comments displayed on the website are the personal opinions of customers, not ours.

You must register an account with authentic information about yourself and must update if there are any changes. Each visitor is responsible for his or her password, account and activities on the website. Furthermore, you must notify us if your account is accessed without authorization. We are not responsible, directly or indirectly, for any damage or loss caused by your failure to comply with the regulations.

During the registration process, you agree to receive promotional E-mails or SMS from the Hagoo.com.vn Website. After that, if you do not want to continue receiving E-mails/SMS, you can refuse by clicking on the link at the bottom of every promotional E-mail or compose a message to refuse advertising according to the syntax at the end of each message.

2. Customer comments

All website content and your comments are our property. If we detect any fake information, we will immediately lock your account or apply other measures according to the provisions of Vietnamese law.

3. Acceptance of Orders and Pricing

We reserve the right to refuse or cancel your order for any reason at any time. We may ask for your phone number and address before accepting your order.

We are committed to providing the most accurate pricing information to consumers. However, sometimes errors occur, such as if the product price is not displayed correctly on the website or the price is incorrect, depending on each case, we will contact you with instructions or notify you to cancel the order. We also reserve the right to refuse or cancel any order whether or not the order has been confirmed or paid.

4. Trademarks and copyrights

All intellectual property rights (registered or unregistered), informational content and all designs, texts, graphics, software, images, videos, music, sounds, software compilations, source codes and underlying software are our property. All content of the website is protected by Vietnamese copyright laws and international conventions. Copyrights are reserved.

5. Legal rights

The terms, conditions and contents of this website are governed by Vietnamese law and any dispute arising from the unauthorized use of this website will be resolved by the competent Court in Vietnam.

6. Security Policy

Our website takes information security seriously and uses the best measures to protect your information and payments. Your information during the transaction will be encrypted to ensure safety. After you complete the ordering process, you will exit the secure mode.

You may not use any programs, tools or other forms to interfere with the system or change the data structure. The website also strictly prohibits the dissemination, propagation or encouragement of any activities aimed at interfering with, sabotaging or infiltrating the system's data. Individuals or organizations that violate will be deprived of all rights and will be prosecuted before the law if necessary.

All transaction information will be kept confidential, but in case of request by law enforcement agencies, we will be forced to provide this information to law enforcement agencies.

7. Safe and convenient payment

– All customers participating in transactions at Hagoo.com.vn are kept safe, fast and convenient.

8. Transaction conclusion

In order to bring you the best online shopping experience at HAGOO, we offer many payment methods for you to easily choose from:

– Cash on delivery (COD)

– Payment by Bank Transfer

– Online payment through an online payment service provider licensed by the State.

a. Cash on Delivery (COD / Cash On Delivery)

– This is the easiest payment method, especially when you are not familiar with online payment methods.

– Immediately after receiving the order, HAGOO will confirm with you via email and call directly to confirm the order and specific payment method

– The customer chooses to decide on the payment method COD or Bank Transfer.

– HAGOO will proceed to execute the order and deliver the goods within the specified time. HAGOO will also regularly update the status of your order via E-mail or SMS. HAGOO is associated with a reliable delivery partner, payment at HAGOO is simple and safe.

Do you want to know how to choose the right payment method?

What is COD?

COD (short for Cash On Delivery) means payment upon receipt of goods. With this payment method, you pay cash to the delivery staff immediately upon receiving your order. We accept payment upon receipt of goods (COD) for all orders nationwide.

How do I know if my payment transaction is successful?

The result of the payment transaction will be notified via E-mail, SMS, HAGOO will call to confirm after your order has been recorded.

B. Payment method Bank transfer

Bank transfer information

Account name: NGUYEN QUANG SAC

Account number: 9639591859583

Bank: MILITARY COMMERCIAL JOINT STOCK BANK (MB BANK)

Customers receive goods and make payment

In some cases, customers can look up transaction information via E-mail sent to the customer's registered email with Hagoo.com.vn. In addition, customers can look up transaction history when logging into their account at the website: Hagoo.com.vn

In case customers want to edit information, customers notify Hagoo.com.vn via E-mail hagoomarketing@gmail.com

We are responsible for the content of the information provided on the website Hagoo.com.vn, implementing the provisions of the Law on contract conclusion, ordering, payment.

9. Changing, canceling transactions at Hagoo.com.vn

In all cases, customers have the right to terminate the transaction if they have taken the following measures:

1. Notify Hagoo.com.vn of the cancellation of the transaction via the hotline or message in the Contact section.

2. Return the goods received but not used or enjoyed any benefits from the goods according to the provisions of the return policy.

10. Resolving the consequences of incorrect information input at Hagoo.com.vn

Customers are responsible for providing complete and accurate information when participating in transactions at Hagoo.com.vn. In case customers enter incorrect information on the Hagoo.com.vn sales website, Hagoo.com.vn has the right to refuse to perform the transaction. In addition, in all cases, customers have the right to unilaterally terminate the transaction if the following measures have been taken:

1. Notify hagoo.com.vn via:

Hotline for ordering/support to resolve order issues: 08.656.444.68

Hotline for quality feedback: 096.88.777.43

2. Return the received goods in case the Company accepts after checking the product.

11. Dispute resolution

Any controversy, complaint or dispute arising from or related to the transaction at Hagoo.com.vn or these Terms and Conditions will be resolved by negotiation, conciliation, arbitration and/or Court in accordance with the Law on Consumer Protection Chapter 4 on Dispute Resolution between consumers and organizations and individuals trading in goods and services.

12. Law and jurisdiction in Vietnam

All of these Terms and Conditions and the Contract (and all obligations arising out of the contract or related thereto) will be governed by and construed in accordance with the laws of Vietnam. If there is a dispute arising from these Terms of Use, you will submit your complaint to the Vietnamese court for resolution.